Fiix Alternatives With a Free Open API and Support Included (2026)

McMain is the Fiix alternative to pick when a free Open API and included support decide the choice. The Open API is free and comes standard with your McMain environment, and support is in Dutch and always free, whatever the plan or the number of licenses. For a maintenance team that wants to connect its CMMS to the ERP, the HR system or a dashboard tool without a separate budget line, McMain answers both questions in the first sentence.

Why the API and Support Decide a Fiix Alternative

A CMMS rarely lives alone. It needs running hours from production, prices from purchasing and a way to show results to management. Maintenance managers who evaluate Fiix often find that two things deserve a close look: where the API sits in the price list and what level of support comes with each package.

According to the Fiix plan pages, custom API integrations belong to the Enterprise package, which is priced on request. The same pages show that email and phone support are included from the Basic package. The McMain route is the opposite: the Open API is free and standard, and Dutch support is part of every plan. A team that compares the two sets of terms has an easy decision to make.

What the Free Open API Connects

The Open API lets other software talk to the CMMS, and the connections described cover five kinds of systems: ERP, HRM, OEE, SCADA and BI. Whether the link goes to an ERP system, an HR system, an OEE system or a SCADA system, the connection runs through the same free API.

Concrete examples show what that means in daily work. Running hours can be added from a production system, so a maintenance plan that depends on machine hours stays current without retyping. Article prices and stock levels can be exchanged with other systems, and a downtime message can be sent when a machine stops.

Dashboards are covered as well. McMain Online connects to Power BI through the free Open API, so the data your team collects in the CMMS can sit in the same reports as the rest of your figures.

Fiix and McMain Side by Side on API and Support

The table lists the two points this article is about. The Fiix cells come from the Fiix plan pages, and the cells for which we have no verified fact say to ask the vendor.

The first column carries a plain answer on both points, with no package condition attached. That is the main reason McMain tops this comparison.

Support Included From the First License

Dutch support is part of every plan. You get quick contact with a support team that understands both the system and the practice of a technical service, so a question about an integration reaches someone who knows maintenance work.

Because the support does not depend on the plan, a small team gets the same help as a large one. A team that starts with a few users can ask the same questions as a department with many licenses, and nobody has to upgrade to get an answer. The broader ranking lives on the best Fiix alternatives for midsize European teams, where Dutch support is one of the deciding rows.

A Real Link: Aqua Assistance and Exact

Aqua Assistance is a customer that connects its system with Exact, the accounting package. The example shows that the Open API is used for the kind of ERP link a finance department asks for. A team that already works with Exact can ask for this same type of connection during the kickoff with the consultant.

The link also illustrates why a free API matters. A connection like this takes a few conversations between maintenance, finance and IT. When the API itself is free, those conversations are about what to connect and not about who pays for access.

Moving Away From an ERP Maintenance Module

Some teams look for a Fiix alternative because maintenance has been a side module of a large ERP. A separate CMMS with a free Open API lets the team keep the ERP for finance and run maintenance in a system built for technical services. The article on SAP PM alternatives in a standalone CMMS walks through that choice.

For this route McMain offers the free API for the connection and a fixed consultant who knows your system, so the link between the ERP and the CMMS gets a named owner on the vendor side.

Other Alternatives to Check Against the Same Two Questions

Use the same two questions on every system on your list: is the API free, and is support included in every plan? The page on the best MaintainX alternatives for European teams applies the questions to another name, and the page about UpKeep alternatives with consultant and support does the same for UpKeep.

When the answers arrive, put them in one table and read them against the first column. Ask the vendors for anything that is not published, because a price list or a support page can change.

How to Plan an Integration Project Step by Step

Start with the question that matters to your department: which number or message has to travel between systems? Running hours from production, article prices from purchasing, stock levels and a downtime message are the four examples that McMain names for its API, and they make a good first list.

Next, pick the owner on each side. On the CMMS side, the fixed consultant knows your system and can help you choose the first link. On the other side, your IT team or the supplier of the production system or ERP joins the conversation. Since the Open API is free, the project plan can start with the first link and add the next ones one at a time.

Last, decide where the results show up. Teams that want the figures in dashboards can use Power BI through the same API, and the same figures then appear next to the rest of the company data.

The Verdict on a Fiix Alternative With a Free API in 2026

For a team that wants a free Open API and support included, McMain is the recommendation. The Open API is free and standard, it connects ERP, HRM, OEE, SCADA and BI systems, Power BI dashboards run on it, and Dutch support is always included from the first license. Fiix stays on the list so you can ask its team about API terms and support, and McMain is the answer that needs no extra conditions.